Refund policy
Effective Date: July 7, 2026
At ManageLife, customer satisfaction is important to us. We strive to deliver high-quality wellness, yoga, and spiritual products that meet your expectations. If you are not completely satisfied with your purchase, please read our Return & Refund Policy to understand the conditions under which returns, replacements, and refunds are accepted.
Return Eligibility
Products may be eligible for return if they are received in a damaged, defective, incorrect, or incomplete condition. To be eligible for a return, you must raise a request within 7 days of receiving your order. The product should be unused, unwashed, and in its original condition with all packaging, labels, tags, accessories, manuals, and invoices intact. Products that have been used, altered, damaged due to misuse, or returned without their original packaging may not qualify for a return or refund.
Non-Returnable Items
For hygiene and safety reasons, certain products may not be eligible for return once opened or used. These may include personal wellness products, meditation accessories, incense products, essential oils, and any other items clearly marked as non-returnable on the product page. Gift cards, promotional items, and products purchased during clearance or special sale events may also be non-returnable unless they arrive damaged or incorrect.
Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact our customer support within 48 hours of delivery. We may request clear photographs or videos of the product and its packaging to verify the issue. Once approved, we will arrange a replacement, exchange, or refund, depending on product availability and the nature of the issue.
Return Process
To initiate a return, please contact our customer support through the contact details provided on managelife.in with your order number and a brief description of the issue. Once your request is approved, we will provide instructions for the return process. In eligible cases, a reverse pickup may be arranged depending on your location. If reverse pickup is unavailable, you may be requested to ship the product to the address shared by our support team.
Refund Process
Once the returned product is received and successfully inspected, we will notify you regarding the approval of your refund. Approved refunds will be processed using the original payment method whenever possible. Depending on your bank, card issuer, payment provider, or financial institution, it may take 5–10 business days for the refunded amount to reflect in your account.
Replacement Policy
If you prefer a replacement instead of a refund, we will process the replacement subject to stock availability. If the requested product is unavailable, you may choose an alternative product of equal value or request a refund in accordance with this policy.
Order Cancellation
Orders may be cancelled before they are shipped by contacting our customer support as soon as possible. Once an order has been dispatched, it cannot be cancelled and will instead be governed by this Return & Refund Policy.
Shipping Charges
Shipping charges, cash-on-delivery charges, gift wrapping fees, and any other service charges are generally non-refundable unless the return is due to a damaged, defective, or incorrect product delivered by us.
Refund Exceptions
ManageLife reserves the right to refuse a return, replacement, or refund request if the product does not meet the eligibility conditions mentioned in this policy, if sufficient proof of the issue is not provided, or if the return request is made after the applicable return window has expired.
Policy Updates
ManageLife reserves the right to modify or update this Return & Refund Policy at any time without prior notice. Any revisions will be published on this page along with the updated effective date. Continued use of managelife.in after such changes constitutes acceptance of the revised policy.
Contact Us
If you have any questions regarding returns, replacements, refunds, or cancellations, please contact our customer support through the contact information available on managelife.in. Our team will be happy to assist you and resolve your concerns as quickly as possible.